Certification preparation

ITIL High Velocity IT Preparation

Name: ITIL High Velocity IT Preparation
Price: 2800.00 USD
Availability: InStock

Three-day course to apply ITIL 4 High-velocity IT to value streams, fast flow, resilience and governance, with scenarios, labs and exam practice.

24 hours (3 days) Professional IT Service Management

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THE BIG PICTURE

About this course

ITIL 4 Specialist: High-velocity IT (HVIT) is a module certification within the ITIL 4 Managing Professional stream, awarded by PeopleCert. It focuses on digital operating models for rapid, resilient value delivery in modern technology-enabled organisations. Across three days you explore HVIT concepts through scenario-led discussions, value stream analysis, and practical exercises. You connect fast feedback, automation and SRE-informed reliability with product quality, customer value and governance, then apply these ideas to your own services. The associated exam is a 40‑question multiple-choice test, 90 minutes, closed book, with a 70% pass mark (28/40). It is delivered online with remote proctoring or at an authorised test centre. ITIL 4 Foundation is a formal prerequisite. PeopleCert ITIL certificates carry a three‑year renewal period. PeopleCert owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.

What you’ll learn

Explain the high-velocity characteristics of digital enterprises and the implications for service management
Map a digital product lifecycle to the ITIL 4 operating model and identify improvement opportunities
Apply HVIT objectives to balance speed, resilience, value co-creation and conformance
Use Lean, Agile, DevOps and automation techniques to increase flow and feedback
Relate SRE concepts (SLOs, error budgets, reliability practices) to resilient operations
Select and tailor relevant ITIL practices for high-velocity environments and value streams
Define meaningful measures for flow, quality and customer value to guide improvement
Practise exam-style questions and complete a timed mock to prepare for the HVIT exam

A CLEAR PATH FORWARD

3-day ITIL High Velocity IT Preparation agenda

3 days · 24 contact hours · 09:00–17:30

3 instructor-led days (24 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.

Learning route: 3 recommended days
Practical work: 3 guided activities
Finish with: Mock exam + certification exam

Take a look at each day. Open a section to see the topics and practical work.

Day 1Digital velocity, value streams and flowHigh-velocity nature; digital product lifecycle; flow and value streams

What we’ll cover

09:00–10:30 · Course setup, HVIT overview, and how the exam is structured
10:45–12:15 · High-velocity digital enterprise: demand, constraints, and complexity thinking
13:15–14:30 · Digital product lifecycle mapped to the ITIL 4 operating model
14:45–15:45 · HVIT objectives and value stream thinking (from idea to live service)
16:00–17:00 · Techniques for flow: Lean principles, bottlenecks, feedback loops
17:00–17:30 · Exam-style practice questions and debrief

Put it into practice

Teams map a current product or service value stream, identify delays and failure demand, and propose flow improvements. Each team prioritises two quick-win changes with clear measures.

You’ll take away
Annotated value stream map with priority improvement backlog

Day 2Fast development and resilient operationsCulture and guiding principles; fast development; resilient operations; conformance

What we’ll cover

09:00–09:30 · Day 1 recap and quiz
09:30–10:45 · Culture for HVIT: Agile, DevOps, collaboration, visibility and safety culture
11:00–12:15 · Fast development: CI/CD, test automation, feature flags and progressive delivery
13:15–14:30 · Resilient operations: SRE concepts, observability, chaos engineering and recovery
14:45–15:45 · Assured conformance: risk, information security and governance controls
16:00–17:00 · Applying ITIL practices in HVIT contexts (deploy, release, validation, monitoring, incident/problem)
17:00–17:30 · Exam-style practice questions and review

Put it into practice

Run a pipeline simulation: plan a change, deploy with a canary release, observe an issue and execute a rollback while meeting SLOs. Capture lessons and update the error budget policy.

You’ll take away
Deployment runbook with SLOs, error budget policy and rollback criteria

Day 3Co-created value, governance and exam readinessCo-created value; measurement; governance with speed; exam preparation

What we’ll cover

09:00–09:30 · Day 2 recap and Q&A
09:30–10:45 · Co-created value and customer experience; guiding principles in practice
11:00–12:15 · Measuring flow and quality: value stream metrics, WIP, lead time and DORA-style indicators
13:15–14:30 · Integrating governance with speed: risk-based change, policy as code, service continuity
14:45–15:30 · Exam strategies, question formats and scenario interpretation
15:30–16:45 · Full mock exam under timed conditions
16:45–17:30 · Mock debrief, personal study plan and exam booking guidance

Put it into practice

Facilitate a tabletop scenario linking customer value, risk and speed to select appropriate ITIL practices and controls. Sit a timed mock exam and review answers against the rationale.

You’ll take away
Personal study plan with booking steps and targeted revision list

Bring it all together

Certification exam: ITIL 4 Specialist: High-velocity IT (HVIT), awarded by PeopleCert. 40 multiple-choice questions, 90 minutes, closed book, online proctored or authorised test centre. Pass mark: 70% (28/40). Validity: 3 years, renewable via recertification options set by PeopleCert. Every attendee also receives a MindClick certificate of completion for 24 contact hours.

Sample MindClick certificate of completion for ITIL High Velocity IT Preparation, marked SAMPLE — What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
MindClick certificate of completion: 3 days, 24 contact hours, issued to every attendee who completes the course.
ITIL 4 Specialist: High-velocity IT (HVIT): issued by PeopleCert when you meet its requirements and pass the exam.

Before you choose your learning route

Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.

PeopleCert owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of PeopleCert.

Fees

Fee per learner outside India. Exam fee included.
Delivery format	Fee per learner	Exam fee
Live online	$2,800 USD	Included
Classroom	$4,500 USD	Included

One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.

Prerequisites

ITIL 4 Foundation certification is required to sit the HVIT exam. Bring a laptop for activities and ID suitable for exam registration; a headset and quiet space are needed if taking the online proctored exam.

Who is this course for?

Professionals and teams evaluating this subject for their work.

FIND YOUR START

Confirmed batch starts

Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.

Choose your country & month

Nov142026

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