Professional skills
Management and Leadership Training
A 3-day, 24-hour course where managers practise communication, delegation, motivation, conflict handling, and performance management.
THE BIG PICTURE
About this course
Leadership certificates are offered by various professional bodies, universities and employers. There is no single universal issuer of a "Leadership Certificate", and titles and requirements vary by provider. Over three days you will work through practical tools for communication, delegation, motivation, conflict handling, and performance management. Activities include role-plays, case analysis, peer feedback, and building action plans you can apply immediately at work. Assessment and booking arrangements differ by awarding body. This course provides exam-style practice and a mock assessment, plus neutral guidance on next steps, so you can verify the exact requirements with your chosen provider. The awarding body owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Identify personal leadership strengths and select appropriate leadership styles for different contexts
- Communicate with clarity, listen actively, and frame messages to influence stakeholders
- Plan and execute effective delegation that sets expectations, ownership and follow-up
- Apply practical approaches to motivate and engage individuals and teams
- Resolve conflict and negotiate agreements using interest-based techniques
- Coach for performance, give fair feedback, and handle difficult conversations
- Make and communicate decisions under uncertainty and lead change with confidence
- Practise leadership certificate-style questions, sit a mock exam, and create a targeted study plan
A CLEAR PATH FORWARD
3-day Management and Leadership Training agenda
3 instructor-led days (24 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 3 recommended days
- Practical work
- 3 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Leading self and communicating with influenceSelf-awareness & leadership styles; communication & influence; delegation & empowerment
What we’ll cover
- 09:00–09:30 · Welcome, course goals, and leadership self-assessment setup
- 09:30–10:45 · Leadership styles and situational leadership in practice
- 11:00–12:30 · Core communication skills: clarity, listening, and framing messages
- 13:30–14:45 · Influencing without authority: stakeholders and trust
- 15:00–16:00 · Delegation frameworks and agreeing ownership
- 16:00–17:00 · Exam-style practice questions: scenarios on style choice, communication, and delegation
- 17:00–17:30 · Reflection and action planning for workplace application
Put it into practice
In pairs, map a real stakeholder communication and delegate a work package using a delegation canvas. Role‑play the briefing and feedback, then refine the plan based on peer input.
You’ll take away
Personal leadership profile and delegation plan
Day 2Motivation, conflict resolution, and coachingMotivation & engagement; conflict resolution & negotiation; performance coaching
What we’ll cover
- 09:00–09:30 · Day 1 recap and Q&A
- 09:30–10:45 · Motivation: needs theories and practical drivers of engagement
- 11:00–12:30 · Conflict resolution: interest-based approaches and mediation steps
- 13:30–14:45 · Negotiation essentials for managers
- 15:00–16:00 · Coaching and feedback: GROW model and strengths-based conversations
- 16:00–17:00 · Exam-style practice questions: motivation, conflict, and coaching cases
- 17:00–17:30 · Reflection and action planning
Put it into practice
Teams run a conflict mediation role‑play, capturing positions, interests, and options to agreement. Triads then practise GROW‑model coaching on a live workplace challenge and give peer feedback.
You’ll take away
Conflict resolution plan and coaching conversation script
Day 3Performance management, decisions, and changePerformance management & coaching; decision‑making; change leadership; exam preparation
What we’ll cover
- 09:00–09:30 · Day 2 recap and Q&A
- 09:30–10:45 · Performance management: objectives, OKRs, and fair assessment
- 11:00–12:30 · Difficult conversations and managing underperformance
- 13:30–14:45 · Decision-making and prioritisation under uncertainty
- 15:00–16:00 · Change leadership: communicating change and handling resistance
- 16:00–17:00 · Mock exam: timed, scenario-based questions and short responses
- 17:00–17:30 · Exam booking guidance and personal study plan
Put it into practice
Practise a performance review meeting using a structured checklist and evidence pack. Complete a timed mock assessment, then review responses and identify personal study priorities.
You’ll take away
Performance conversation checklist and exam preparation plan
Bring it all together
Certification exam: Management and Leadership Training. Confirm the current exam format with the awarding body when you book. Every attendee also receives a MindClick certificate of completion for 24 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 3 days, 24 contact hours, issued to every attendee who completes the course.
- Management and Leadership Training: issued by the awarding body when you meet its requirements and pass the exam.
Before you choose your learning route
Certification route: There is no single standardised, voucher-based exam for a generic Leadership Certificate; requirements vary by provider.
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
The awarding body owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of the awarding body.
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD | Included |
| Classroom | $4,500 USD | Included |
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- No formal prerequisites. Recommended: 6–12 months of people leadership or project coordination experience. Please bring a laptop or tablet and two real workplace scenarios to use in exercises.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- Manama, Bahrain
- Local timezone
- Asia/Bahrain
Joining details and full session timetable to be supplied.
Starts
- Training location
- Cairo, Egypt
- Local timezone
- Africa/Cairo
Joining details and full session timetable to be supplied.
Starts
- Training location
- Kuwait City, Kuwait
- Local timezone
- Asia/Kuwait
Joining details and full session timetable to be supplied.
Starts
- Training location
- Muscat, Oman
- Local timezone
- Asia/Muscat
Joining details and full session timetable to be supplied.
Starts
- Training location
- Doha, Qatar
- Local timezone
- Asia/Qatar
Joining details and full session timetable to be supplied.
Starts
- Training location
- Riyadh, Saudi Arabia
- Local timezone
- Asia/Riyadh
Joining details and full session timetable to be supplied.
Frequently asked questions
How long is the course?
3 days, 24 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body. There is no single standardised, voucher-based exam for a generic Leadership Certificate; requirements vary by provider.
Are there prerequisites?
No formal prerequisites. Recommended: 6–12 months of people leadership or project coordination experience. Please bring a laptop or tablet and two real workplace scenarios to use in exercises.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 24 contact hours to every attendee. The awarding body issues the Management and Leadership Training certification when you pass the exam and meet its requirements.
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited/authorised partner of any awarding body; leadership assessments, where applicable, are administered directly by the relevant awarding body or its appointed test provider.
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