Certification preparation
Professional Scrum Master (PSM I & II)
A 2-day course to apply Scrum in realistic scenarios, strengthen facilitation and coaching skills, and prepare for PSM I and PSM II exams.
THE BIG PICTURE
About this course
Professional Scrum Master I (PSM I) and Professional Scrum Master II (PSM II) are industry-recognised Scrum certifications awarded by Scrum.org. They assess knowledge of the Scrum framework and the ability to apply Scrum effectively, from foundational understanding (PSM I) to advanced, scenario-based proficiency (PSM II). Across two days you will revisit Scrum theory and the framework, practise facilitating key events, and work with artefacts and commitments. You will explore servant leadership, coaching stances, impediment removal, anti-patterns, and approaches to scaling Scrum. Hands-on simulations, group exercises and peer teaching are combined with targeted question practice. Scrum.org administers both assessments online and unproctored, available on demand without a mandatory course requirement. Certificates from Scrum.org do not expire. PSM II expects deeper, experience-based responses; many candidates choose to sit PSM I before attempting PSM II. Scrum.org owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Explain Scrum theory, empiricism and the Scrum values in practical terms
- Distinguish Scrum accountabilities and facilitate effective Scrum events
- Work with artefacts and commitments, including a usable Definition of Done
- Coach teams and stakeholders, applying servant leadership and facilitation techniques
- Identify and address common anti-patterns, impediments and conflict in teams
- Support product value delivery through Product Backlog management and meaningful measures
- Outline options for using Scrum with multiple teams and within wider organisational contexts
- Practise exam-style questions and build a personal study plan for PSM I and PSM II
A CLEAR PATH FORWARD
2-day Professional Scrum Master (PSM I & II) agenda
2 instructor-led days (16 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 2 recommended days
- Practical work
- 2 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Scrum foundations and the Scrum Master roleScrum theory and values; framework, events, artefacts and commitments
What we’ll cover
- 09:00–10:30 · Welcome, course goals, Agile principles, empiricism and Scrum values
- 10:45–12:15 · The Scrum framework: accountabilities (Product Owner, Scrum Master, Developers)
- 13:15–14:30 · Events part 1: Sprint and Sprint Planning; creating meaningful Sprint Goals
- 14:45–15:45 · Events part 2: Daily Scrum, Sprint Review and Retrospective; facilitation patterns
- 15:45–16:30 · Artefacts and commitments: Product Backlog, Sprint Backlog, Increment; Definition of Done
- 16:30–17:00 · Exam-style practice questions (PSM I focus) and group debrief
- 17:00–17:30 · Q&A, key takeaways and day wrap-up
Put it into practice
Run a mini-Sprint simulation from Product Goal to Increment, including Sprint Planning and a Daily Scrum. Teams create a lightweight Definition of Done and practice facilitation moves.
You’ll take away
Facilitation plan and Definition of Done checklist
Day 2Advanced Scrum Mastery and exam readinessServant leadership, coaching, impediments, scaling; PSM II scenarios and exam prep
What we’ll cover
- 09:00–09:30 · Recap of day 1 and learning check
- 09:30–10:30 · Servant leadership, coaching stances and advanced facilitation techniques
- 10:45–12:15 · Working with impediments, conflict and organisational constraints; anti-patterns
- 13:15–14:15 · Product value, Product Goal and stakeholder engagement; evidence-based improvement
- 14:15–15:15 · Scaling Scrum: coordinating multiple teams and organisational change considerations
- 15:30–16:15 · Exam-style practice questions (mix of PSM I and PSM II) with rationale discussion
- 16:15–17:00 · Timed mock exam (PSM I emphasis) and review strategies
- 17:00–17:30 · Personal study plan, exam booking guidance and next steps
Put it into practice
Facilitate an impediment-busting workshop using real scenarios, then role-play a stakeholder conversation to protect empiricism and product value. Teams debrief facilitation choices and coaching moves.
You’ll take away
Personal Scrum Master development plan and mock assessment report
Bring it all together
Certification exam: Professional Scrum Master I (PSM I) and Professional Scrum Master II (PSM II), awarded by Scrum.org. Online, unproctored. Validity: no expiry; lifetime certification. Every attendee also receives a MindClick certificate of completion for 16 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 2 days, 16 contact hours, issued to every attendee who completes the course.
- Professional Scrum Master I (PSM I) and Professional Scrum Master II (PSM II): issued by Scrum.org when you meet its requirements and pass the exam.
Before you choose your learning route
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
Scrum.org owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of Scrum.org.
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD | Included |
| Classroom | $4,500 USD | Included |
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- No formal prerequisites are required by Scrum.org. We recommend reading the Scrum Guide and having some experience working in a Scrum environment; bring a laptop for exercises and practice assessments.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- Dubai, United Arab Emirates
- Local timezone
- Asia/Dubai
Joining details and full session timetable to be supplied.
Starts
- Training location
- Vienna, Austria
- Local timezone
- Europe/Vienna
Joining details and full session timetable to be supplied.
Starts
- Training location
- Sydney, Australia
- Local timezone
- Australia/Sydney
Joining details and full session timetable to be supplied.
Starts
- Training location
- Brussels, Belgium
- Local timezone
- Europe/Brussels
Joining details and full session timetable to be supplied.
Starts
- Training location
- Manama, Bahrain
- Local timezone
- Asia/Bahrain
Joining details and full session timetable to be supplied.
Starts
- Training location
- São Paulo, Brazil
- Local timezone
- America/Sao_Paulo
Joining details and full session timetable to be supplied.
Frequently asked questions
How long is the course?
2 days, 16 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
What is the exam format?
Professional Scrum Master I (PSM I) and Professional Scrum Master II (PSM II): online, unproctored. Confirm the current version with the awarding body when you book.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body.
Are there prerequisites?
No formal prerequisites are required by Scrum.org. We recommend reading the Scrum Guide and having some experience working in a Scrum environment; bring a laptop for exercises and practice assessments.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 16 contact hours to every attendee. Scrum.org issues the Professional Scrum Master I (PSM I) and Professional Scrum Master II (PSM II) certification when you pass the exam and meet its requirements. no expiry; lifetime certification.
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited/authorised partner of Scrum.org; Scrum.org administers the PSM I and PSM II exams.
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