Certification preparation
Certified Local Change Agent (CLCA)
A 3-day course to build practical local change agent skills, apply tools to real workplace scenarios, and prepare for the CLCA exam.
THE BIG PICTURE
About this course
Certified Local Change Agent (CLCA) is a certification awarded by APMG International for professionals who support and drive change at a local or team level within organisations. Across three days, the course covers the change agent role, stakeholder engagement, communication, behaviour and motivation, resistance management, and planning and sustaining local change. Learners work through practical exercises using their own scenarios, with templates, peer feedback, and exam-style question practice each day. The certification is obtained by passing an exam set and administered by APMG International. Exams can be booked directly with APMG International or via an APMG Accredited Training Organisation. APMG International owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Explain the role and responsibilities of a local change agent within organisational change
- Analyse change drivers, impacts and readiness in a local context
- Map stakeholders and plan targeted engagement and communication
- Apply techniques to address resistance and support behavioural change
- Plan and coordinate local implementation activities aligned to wider change plans
- Track adoption, benefits and feedback to sustain change in teams
- Practise exam-style questions and create a personal study plan for the CLCA exam
A CLEAR PATH FORWARD
3-day Certified Local Change Agent (CLCA) agenda
3 instructor-led days (24 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 3 recommended days
- Practical work
- 3 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Foundations of the local change agent roleRole, context, stakeholders, and communication
What we’ll cover
- 09:00–09:30 · Course introduction, objectives, and CLCA overview
- 09:30–10:30 · The local change agent role, scope and success criteria
- 10:45–12:15 · Understanding change drivers and organisational context
- 13:15–14:30 · Stakeholder identification, mapping and prioritisation
- 14:45–16:00 · Communication planning: messages, channels and cadence
- 16:15–17:00 · Exam-style practice questions and debrief
- 17:00–17:30 · Daily reflection and action planning
Put it into practice
Using a current workplace change, build a stakeholder map and draft a simple communication plan. Pairs review each other’s plans to refine messages and measures of success.
You’ll take away
Stakeholder map and draft communication plan
Day 2Behaviour, influence and local planningBehavioural change, resistance, coaching and planning
What we’ll cover
- 09:00–09:30 · Day 1 recap and Q&A
- 09:30–10:30 · Behavioural change models and sources of resistance
- 10:45–12:15 · Influencing, coaching and facilitation skills for change
- 13:15–14:30 · Local change planning: activities, timelines and dependencies
- 14:45–16:00 · Managing risks, issues and feedback loops at team level
- 16:15–17:00 · Exam-style practice questions and review
- 17:00–17:30 · Daily reflection and action planning
Put it into practice
Create a local change plan for your case, including resistance mitigations and support actions. Test the plan through a role-play with a sceptical stakeholder.
You’ll take away
Local change plan with resistance mitigation actions
Day 3Sustaining change and exam readinessSustainment, benefits, governance alignment and exam practice
What we’ll cover
- 09:00–09:30 · Day 2 recap and Q&A
- 09:30–10:30 · Aligning local activities with organisation-wide change governance
- 10:45–12:15 · Embedding and sustaining change: habits, metrics and reinforcement
- 13:15–14:15 · Personal action plan and stakeholder engagement updates
- 14:15–15:15 · Measuring adoption and benefits tracking at team level
- 15:30–16:15 · Exam techniques and targeted question practice
- 16:15–17:00 · Mock exam under timed conditions
- 17:00–17:30 · Mock exam debrief and exam booking guidance
Put it into practice
Consolidate your case materials into a sustainment dashboard with adoption indicators and feedback actions. Present to the group for critique against governance expectations.
You’ll take away
Sustainment dashboard and personal exam study plan
Bring it all together
Certification exam: Certified Local Change Agent (CLCA), awarded by APMG International. Confirm the current exam format with the awarding body when you book. Every attendee also receives a MindClick certificate of completion for 24 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 3 days, 24 contact hours, issued to every attendee who completes the course.
- Certified Local Change Agent (CLCA): issued by APMG International when you meet its requirements and pass the exam.
Before you choose your learning route
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
APMG International owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International.
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD | Included |
| Classroom | $4,500 USD | Included |
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- No formal prerequisites are mandated by APMG International. Experience working on or supporting change initiatives is recommended; please bring a laptop and photo ID.
Who is this course for?
- Current and aspiring Change Managers.
- Professionals regularly involved in change, such as HR, Communications, and Training specialists.
- Managers and supervisors responsible for leading their teams through change.
- Junior and senior managers.
- Non-managerial staff.
- Professionals wishing to understand how to adapt to organizational change who might not be pursuing a specialist change manager role.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- Manama, Bahrain
- Local timezone
- Asia/Bahrain
Venue and full session timetable to be supplied.
Starts
- Training location
- Cairo, Egypt
- Local timezone
- Africa/Cairo
Venue and full session timetable to be supplied.
Starts
- Training location
- Kuwait City, Kuwait
- Local timezone
- Asia/Kuwait
Venue and full session timetable to be supplied.
Starts
- Training location
- Muscat, Oman
- Local timezone
- Asia/Muscat
Venue and full session timetable to be supplied.
Starts
- Training location
- Doha, Qatar
- Local timezone
- Asia/Qatar
Venue and full session timetable to be supplied.
Starts
- Training location
- Riyadh, Saudi Arabia
- Local timezone
- Asia/Riyadh
Venue and full session timetable to be supplied.
Frequently asked questions
How long is the course?
3 days, 24 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body.
What does this course cost?
Outside India this 3-day course is listed at USD 2,800 per learner for live online delivery and USD 4,500 for classroom delivery. Both fees include one certification exam attempt. Pricing for India is confirmed separately by an advisor. Taxes and the final offer are confirmed in writing before you pay.
Are there prerequisites?
No formal prerequisites are mandated by APMG International. Experience working on or supporting change initiatives is recommended; please bring a laptop and photo ID.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 24 contact hours to every attendee. APMG International issues the Certified Local Change Agent (CLCA) certification when you pass the exam and meet its requirements.
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International. The exam is set and administered by APMG International, and candidates book exams either directly with APMG or via an APMG Accredited Training Organisation.
Where is classroom training delivered?
Singapore and Dubai are the priority classroom markets for this catalog. Classroom delivery is also available in the other listed countries, and live online delivery is available everywhere. Venues are confirmed per booking; a listed city is a training market, not an owned campus.
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