Certification preparation
Change Ninja Certification
Three-day, instructor-led training to apply people-centred change tools, work through a case study, and rehearse exam questions each day.
THE BIG PICTURE
About this course
Change Ninja Certification is a people-focused change management credential awarded by APMG International. It draws on practical neuroscience and behaviour change to help individuals and teams adopt new ways of working. Over three classroom days (09:00–17:30), you will explore human-centred change principles, stakeholder engagement, communication planning, habits and motivation, readiness and resilience, and measuring adoption. You will use templates and canvases on a realistic case, facilitate short interventions, and practise coaching conversations. Daily labs and exam-style question drills consolidate understanding. The certification is assessed by an examination set by APMG International. Candidates can book the exam directly with APMG International or through training providers that offer the exam. Current exam arrangements and joining instructions are provided during the course. APMG International owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Explain key human-centred change principles and the role of neuroscience in adoption
- Map stakeholders, clarify sponsorship, and plan clear, audience-specific communications
- Design behavioural nudges using habit loops, motivation drivers, and practical prompts
- Assess change readiness, address resistance constructively, and support team resilience
- Sequence change interventions and experiments aligned to desired outcomes
- Track adoption and benefits using qualitative and quantitative feedback
- Facilitate coaching-style conversations to support personal change
- Practise exam-style questions and create a personal study plan for the certification exam
A CLEAR PATH FORWARD
3-day Change Ninja Certification agenda
3 instructor-led days (24 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 3 recommended days
- Practical work
- 3 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Foundations of people-centred changePrinciples, behaviour basics, stakeholders and communication
What we’ll cover
- 09:00–09:30 · Course welcome, objectives, and success criteria
- 09:30–10:45 · Human-centred change principles and the brain on change
- 11:00–12:30 · Stakeholder mapping, roles, and sponsorship expectations
- 13:15–14:30 · Change stories and communication planning
- 14:30–15:30 · Habit loops, motivation, and behaviour levers
- 15:45–16:45 · Case clinic: define outcomes and first interventions
- 16:45–17:15 · Exam-style practice questions and group review
- 17:15–17:30 · Day wrap-up and personal action notes
Put it into practice
Apply stakeholder mapping and craft a one-page change story for a selected case. Peer feedback is used to refine clarity and relevance.
You’ll take away
Stakeholder map and draft change story
Day 2Readiness, resilience and engagementReadiness assessment, resistance, inclusion and engagement tactics
What we’ll cover
- 09:00–09:20 · Day 1 recap and check-in
- 09:20–10:45 · Diagnosing readiness and change impacts
- 11:00–12:30 · Responding to resistance and building psychological safety
- 13:15–14:15 · Inclusive engagement and communication channels
- 14:15–15:15 · Coaching micro-skills for personal change
- 15:30–16:30 · Case lab: refine engagement plan and risk responses
- 16:30–17:15 · Exam-style practice questions and debrief
- 17:15–17:30 · Day wrap-up and Q&A
Put it into practice
Run a readiness assessment on the case and prioritise risks. Practise a coaching conversation to address a stakeholder concern.
You’ll take away
Readiness assessment and engagement risk log
Day 3Planning interventions, adoption and measurementIntervention sequencing, adoption metrics, ethics and exam readiness
What we’ll cover
- 09:00–09:20 · Day 2 recap and objectives
- 09:20–10:45 · Designing and sequencing change interventions
- 11:00–12:00 · Tracking adoption, feedback loops, and benefits
- 12:00–12:30 · Ethics, inclusion and governance considerations
- 13:15–14:30 · Case lab: finalise plan, measures and feedback cadence
- 14:30–15:30 · Exam technique: question types, timing and common pitfalls
- 15:45–16:30 · Exam-style practice questions and quick reviews
- 16:30–17:00 · Mock exam (timed) and debrief
- 17:00–17:30 · Exam booking guidance and next steps
Put it into practice
Assemble a light-weight change plan with measurable adoption indicators and a feedback cadence. Present the plan and receive targeted critique.
You’ll take away
Concise change plan with adoption measures
Bring it all together
Certification exam: Change Ninja Certification, awarded by APMG International. Confirm the current exam format with the awarding body when you book. Every attendee also receives a MindClick certificate of completion for 24 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 3 days, 24 contact hours, issued to every attendee who completes the course.
- Change Ninja Certification: issued by APMG International when you meet its requirements and pass the exam.
Before you choose your learning route
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
APMG International owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International.
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD | Included |
| Classroom | $4,500 USD | Included |
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- No formal prerequisites are stated by the awarding body; experience supporting organisational change is recommended. Please bring a laptop with internet access and any pre-course reading provided.
Who is this course for?
- C-suite executives.
- Project Managers.
- Business Managers.
- Change Managers.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- Dubai, United Arab Emirates
- Local timezone
- Asia/Dubai
Joining details and full session timetable to be supplied.
Starts
- Training location
- Vienna, Austria
- Local timezone
- Europe/Vienna
Joining details and full session timetable to be supplied.
Starts
- Training location
- Sydney, Australia
- Local timezone
- Australia/Sydney
Joining details and full session timetable to be supplied.
Starts
- Training location
- Brussels, Belgium
- Local timezone
- Europe/Brussels
Joining details and full session timetable to be supplied.
Starts
- Training location
- Manama, Bahrain
- Local timezone
- Asia/Bahrain
Joining details and full session timetable to be supplied.
Starts
- Training location
- São Paulo, Brazil
- Local timezone
- America/Sao_Paulo
Joining details and full session timetable to be supplied.
Frequently asked questions
How long is the course?
3 days, 24 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body.
What does this course cost?
Outside India this 3-day course is listed at USD 2,800 per learner for live online delivery and USD 4,500 for classroom delivery. Both fees include one certification exam attempt. Pricing for India is confirmed separately by an advisor. Taxes and the final offer are confirmed in writing before you pay.
Are there prerequisites?
No formal prerequisites are stated by the awarding body; experience supporting organisational change is recommended. Please bring a laptop with internet access and any pre-course reading provided.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 24 contact hours to every attendee. APMG International issues the Change Ninja Certification certification when you pass the exam and meet its requirements.
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International; the exam is set and administered by APMG International.
Where is classroom training delivered?
Singapore and Dubai are the priority classroom markets for this catalog. Classroom delivery is also available in the other listed countries, and live online delivery is available everywhere. Venues are confirmed per booking; a listed city is a training market, not an owned campus.
KEEP EXPLORING
More ways to move forward.
Related training from the course catalog.
Five Case Solution (5CS)
Three days of guided practice building a full Five Case business case in an online platform, collaborating in teams and trying exam-style tasks.
Adaptive Kanban Framework Certification
Three-day course to apply an adaptive Kanban approach in projects and operations through hands-on practice, simulations and exam preparation.
Agile Business Analysis (AgileBA) Certification
A 3-day course to apply agile business analysis techniques through case-based exercises and exam practice, preparing for Foundation/Practitioner.
Agile Change Certifications
Three-day course covering agile-led change principles and practice, with hands-on tools and coaching drills to prepare for Agile Change exams.