Certification preparation

PuMP® Certification

Three-day course to design meaningful performance measures, practise KPI techniques, and prepare with hands-on exercises for the certification exam.

24 hours (3 days) Professional APMG Certifications

THE BIG PICTURE

About this course

PuMP® Certification recognises practical competence in designing and using meaningful performance measures (KPIs) to track results. It is awarded by APMG International. Across three days, the course covers the measurement lifecycle: clarifying results, designing meaningful measures, defining data and baselines, setting fair targets, reporting for insight, and linking measures to improvement. You will apply the techniques to a realistic case, use templates, and receive feedback on your work. The certification exam is set and administered by APMG International. Current exam format, pass requirements and delivery options are provided by APMG at booking; your trainer will explain how to register and schedule the assessment. APMG International owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.

What you’ll learn

  • Differentiate meaningful performance measures from activity or vanity metrics
  • Translate strategic and operational objectives into clear, measurable results
  • Design relevant KPIs with sound operational definitions and ownership
  • Specify data sources, collection methods, and quality checks for measures
  • Establish baselines, interpret variation, and set responsible targets
  • Create concise performance reports that support decisions and improvement
  • Align measures across teams and embed routines for using them
  • Prepare effectively for the certification exam with guided practice and a mock test

A CLEAR PATH FORWARD

3-day PuMP® Certification agenda

3 days · 24 contact hours · 09:00–17:30

3 instructor-led days (24 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.

Learning route
3 recommended days
Practical work
3 guided activities
Finish with
Mock exam + certification exam

Take a look at each day. Open a section to see the topics and practical work.

Day 1From objectives to measurable resultsResults clarification and measure design

What we’ll cover

  • 09:00–10:30 · Course orientation; KPI pitfalls and what meaningful measures look like
  • 10:45–12:15 · Clarifying organisational results and writing measurable results statements
  • 13:15–14:00 · Mapping results to strategy and stakeholder needs
  • 14:00–14:45 · Generating candidate measures and testing their relevance
  • 15:00–16:00 · Defining operational definitions and assigning measure ownership
  • 16:00–16:30 · Specifying data needs and measurement boundaries
  • 16:30–17:30 · Exam-style practice questions and debrief

Put it into practice

Work in pairs to convert two vague objectives into measurable results, then design two candidate measures using a structured template. Peer-review another pair’s outputs for clarity and testability.

You’ll take away
Initial set of measurable results and candidate measures

Day 2Implementing measures and using dataData definition, collection, baselines and targets

What we’ll cover

  • 09:00–09:30 · Day 1 recap and Q&A
  • 09:30–10:30 · Designing data collection methods, roles and schedules
  • 10:45–12:15 · Building data quality checks and traceability
  • 13:15–14:15 · Establishing baselines and understanding natural variation
  • 14:15–15:00 · Setting targets responsibly and avoiding gaming
  • 15:15–16:15 · Visualising measures with simple charts for insight
  • 16:15–17:30 · Exam-style practice questions and feedback clinic

Put it into practice

Create a data specification for one priority measure, including source, definition, frequency and quality checks. Pilot the specification with a small sample dataset to validate feasibility.

You’ll take away
Data specification and baseline/target notes

Day 3Reporting, alignment and improvementReporting, interpretation, alignment and improvement; exam readiness

What we’ll cover

  • 09:00–09:30 · Day 2 recap and Q&A
  • 09:30–10:30 · Designing a performance report that informs decisions
  • 10:45–12:15 · Interpreting signals from measures and agreeing actions
  • 13:15–14:00 · Cascading measures to teams and processes
  • 14:00–15:00 · Building buy-in and accountabilities for measure use
  • 15:15–16:30 · Exam-style practice questions and tips for tricky scenarios
  • 16:30–17:15 · Mock exam (timed, exam-like questions)
  • 17:15–17:30 · Review, personal study plan and exam booking guidance

Put it into practice

Prototype a one-page performance report for a chosen area and rehearse a short decision-focused briefing using the report. Capture improvement actions and owners based on the evidence.

You’ll take away
Performance report prototype and personal study plan

Bring it all together

Certification exam: PuMP® Certification, awarded by APMG International. Confirm the current exam format with the awarding body when you book. Every attendee also receives a MindClick certificate of completion for 24 contact hours.

Sample MindClick certificate of completion for PuMP® Certification, marked SAMPLE

What you receive

You earn two separate credentials. The sample shows the MindClick training certificate.

  • MindClick certificate of completion: 3 days, 24 contact hours, issued to every attendee who completes the course.
  • PuMP® Certification: issued by APMG International when you meet its requirements and pass the exam.
Before you choose your learning route

Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.

APMG International owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International.

Fees

Fee per learner outside India. Exam fee included.
Delivery formatFee per learnerExam fee
Live online $2,800 USD Included
Classroom $4,500 USD Included

One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.

Prerequisites

  • No formal prerequisites are published by APMG for this certification; experience with organisational objectives and KPIs is helpful. Please bring a laptop for exercises and access to email for exam communications.

Who is this course for?

  • Performance managers and analysts.
  • Project and program managers.
  • Business leaders seeking to align strategy with meaningful measures.
  • Find a training course.
  • PuMP Program Calendar.

FIND YOUR START

Confirmed batch starts

Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.

Choose your country & month
Oct252026
Confirmed by MindClickClassroomWeekday start

Starts

Training location
Manama, Bahrain
Local timezone
Asia/Bahrain

Venue and full session timetable to be supplied.

Oct252026
Confirmed by MindClickClassroomWeekday start

Starts

Training location
Cairo, Egypt
Local timezone
Africa/Cairo

Venue and full session timetable to be supplied.

Oct252026
Confirmed by MindClickClassroomWeekday start

Starts

Training location
Kuwait City, Kuwait
Local timezone
Asia/Kuwait

Venue and full session timetable to be supplied.

Oct252026
Confirmed by MindClickClassroomWeekday start

Starts

Training location
Muscat, Oman
Local timezone
Asia/Muscat

Venue and full session timetable to be supplied.

Oct252026
Confirmed by MindClickClassroomWeekday start

Starts

Training location
Doha, Qatar
Local timezone
Asia/Qatar

Venue and full session timetable to be supplied.

Oct252026
Confirmed by MindClickClassroomWeekday start

Starts

Training location
Riyadh, Saudi Arabia
Local timezone
Asia/Riyadh

Venue and full session timetable to be supplied.

View all countries and dates

Frequently asked questions

How long is the course?

3 days, 24 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.

Is the exam included?

Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body.

What does this course cost?

Outside India this 3-day course is listed at USD 2,800 per learner for live online delivery and USD 4,500 for classroom delivery. Both fees include one certification exam attempt. Pricing for India is confirmed separately by an advisor. Taxes and the final offer are confirmed in writing before you pay.

Are there prerequisites?

No formal prerequisites are published by APMG for this certification; experience with organisational objectives and KPIs is helpful. Please bring a laptop for exercises and access to email for exam communications.

What certificate will I receive?

Two credentials. MindClick issues a certificate of completion for 24 contact hours to every attendee. APMG International issues the PuMP® Certification certification when you pass the exam and meet its requirements.

Is MindClick an accredited training partner for this certification?

MindClick provides training and exam preparation and is not an accredited/authorised partner of APMG International; APMG International administers the exam.

Where is classroom training delivered?

Singapore and Dubai are the priority classroom markets for this catalog. Classroom delivery is also available in the other listed countries, and live online delivery is available everywhere. Venues are confirmed per booking; a listed city is a training market, not an owned campus.

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