Certification preparation
Technology Business Management (TBM) Certification
A 3-day, 24-hour course to apply the TBM taxonomy, model costs, build reports, and practise exam questions ahead of certification.
THE BIG PICTURE
About this course
Technology Business Management (TBM) certification recognises knowledge of the TBM taxonomy and practices used to link technology spend to business value. It is awarded by APMG International. Over three days you explore TBM concepts, cost modelling and allocation, reporting and decision support. You will map source data to the TBM model, create a simple Bill of IT, interpret dashboards and metrics, and work through realistic scenarios using spreadsheets and templates. Daily exam-style question practice is included. The certification is assessed by an exam set by APMG International. You can book the exam through APMG or an accredited training organisation. Specific exam format details should be confirmed from the awarding body before you sit the assessment. APMG International owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Explain the purpose of TBM and how it links technology spend to business value
- Describe the TBM taxonomy, including cost pools, IT towers and services
- Map general ledger and operational data to the TBM model with appropriate drivers
- Build a basic allocation model and document assumptions for transparency
- Produce a simple Bill of IT and calculate service unit rates
- Interpret TBM reports and metrics to support value and cost conversations
- Outline governance, roles and an implementation approach for TBM
- Practise exam-style questions and plan next steps to sit the APMG exam
A CLEAR PATH FORWARD
3-day course agenda
3 instructor-led days (24 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 3 recommended days
- Practical work
- 3 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1TBM foundations and cost modellingTaxonomy, data mapping and allocation basics
What we’ll cover
- 09:00–10:30 · Course introduction and TBM overview
- 10:45–12:15 · TBM taxonomy: cost pools, IT towers and sub-towers
- 13:15–14:15 · Mapping the general ledger to the TBM model
- 14:15–15:15 · Allocation methods: drivers, rules and assumptions
- 15:30–16:15 · Bill of IT and showback/chargeback options
- 16:15–17:00 · Exam-style practice questions and debrief
- 17:00–17:30 · Daily review, takeaways and Q&A
Put it into practice
Build an initial TBM cost model in a spreadsheet by mapping sample GL data to cost pools and towers, then apply simple allocation drivers. Document assumptions and identify data gaps.
You’ll take away
Draft TBM cost model workbook
Day 2Services, reporting and governanceService costing, reporting, metrics and operating model
What we’ll cover
- 09:00–09:30 · Day 1 recap and quiz
- 09:30–10:30 · Planning, budgeting and forecasting in a TBM context
- 10:45–12:15 · Service costing and unit rates
- 13:15–14:15 · Consumption, demand and performance metrics
- 14:15–15:15 · Reporting and dashboards for stakeholder needs
- 15:30–16:15 · Governance, roles and operating cadence
- 16:15–17:00 · Exam-style practice questions and debrief
- 17:00–17:30 · Daily review, action log and Q&A
Put it into practice
Calculate unit rates for two example services and assemble a Bill of IT from model outputs. Prototype a one-page dashboard that answers CIO and Finance stakeholder questions.
You’ll take away
Service unit rate calculator and Bill of IT draft
Day 3Implementation and exam preparationImplementation roadmap, data quality and exam readiness
What we’ll cover
- 09:00–09:30 · Day 2 recap and quiz
- 09:30–10:30 · Implementation roadmap and change management
- 10:45–12:15 · Data quality, controls and automation approaches
- 13:15–14:15 · Building a TBM report pack from model outputs
- 14:15–15:15 · Stakeholder value conversations and storytelling
- 15:30–16:15 · Final exam tips, question techniques and pitfalls
- 16:15–17:00 · Timed mock exam
- 17:00–17:30 · Mock debrief and exam booking guidance
Put it into practice
Create a 60-day TBM implementation plan with roles, checkpoints and data milestones. Rehearse a value conversation using your model, Bill of IT and report pack.
You’ll take away
TBM implementation plan and stakeholder briefing deck
Bring it all together
Certification exam: Technology Business Management (TBM) Certification, awarded by APMG International. Confirm the current exam format with the awarding body when you book. Every attendee also receives a MindClick certificate of completion for 24 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 3 days, 24 contact hours, issued to every attendee who completes the course.
- Technology Business Management (TBM) Certification: issued by APMG International when you meet its requirements and pass the exam.
Before you choose your learning route
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
APMG International owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International.
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD | Included |
| Classroom | $4,500 USD | Included |
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- No formal prerequisites are published by the awarding body. Familiarity with IT finance, service management or portfolio management is recommended; please bring a laptop with spreadsheet software.
Who is this course for?
- IT Programme and Project Managers.
- Acquisition Staff.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- Manama, Bahrain
- Local timezone
- Asia/Bahrain
Venue and full session timetable to be supplied.
Starts
- Training location
- Cairo, Egypt
- Local timezone
- Africa/Cairo
Venue and full session timetable to be supplied.
Starts
- Training location
- Kuwait City, Kuwait
- Local timezone
- Asia/Kuwait
Venue and full session timetable to be supplied.
Starts
- Training location
- Muscat, Oman
- Local timezone
- Asia/Muscat
Venue and full session timetable to be supplied.
Starts
- Training location
- Doha, Qatar
- Local timezone
- Asia/Qatar
Venue and full session timetable to be supplied.
Starts
- Training location
- Riyadh, Saudi Arabia
- Local timezone
- Asia/Riyadh
Venue and full session timetable to be supplied.
Frequently asked questions
How long is the course?
3 days, 24 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body.
What does this course cost?
Outside India this 3-day course is listed at USD 2,800 per learner for live online delivery and USD 4,500 for classroom delivery. Both fees include one certification exam attempt. Pricing for India is confirmed separately by an advisor. Taxes and the final offer are confirmed in writing before you pay.
Are there prerequisites?
No formal prerequisites are published by the awarding body. Familiarity with IT finance, service management or portfolio management is recommended; please bring a laptop with spreadsheet software.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 24 contact hours to every attendee. APMG International issues the Technology Business Management (TBM) Certification certification when you pass the exam and meet its requirements.
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International; APMG International administers the exam and awards the certification.
Where is classroom training delivered?
Singapore and Dubai are the priority classroom markets for this catalog. Classroom delivery is also available in the other listed countries, and live online delivery is available everywhere. Venues are confirmed per booking; a listed city is a training market, not an owned campus.
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