Professional skills
Emotional Intelligence for Leaders in Vienna
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Over 2 days, participants practise self-awareness, self-regulation, empathy and relationship management to apply emotional intelligence in leadership.
THE BIG PICTURE
About this course
An EQ leadership certificate recognises the application of emotional intelligence in leadership. Such certificates are commonly issued by training providers or employers; there is no single external awarding body. Across two days, the course builds self-awareness, self-regulation, empathy, and relationship management. Learners work through role-plays, scenario analysis, and peer feedback to apply skills to real leadership contexts. There is no single standardised exam for this topic. Assessment requirements vary by provider; this course includes practice questions, a mock assessment, and guidance on arranging any required assessment with your chosen provider. The awarding body owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Assess personal EI strengths and gaps using a clear leadership-focused framework
- Apply techniques to regulate emotions and maintain composure under pressure
- Practise empathic listening and perspective-taking to understand stakeholders
- Give and receive feedback with clarity and care; handle difficult conversations
- Build trust, influence, and collaboration across teams and stakeholders
- Use EI to inform decisions, prioritisation, and team wellbeing
- Create a personal EI development plan and behaviours to apply at work
- Prepare for typical provider assessments with practice questions and feedback
A CLEAR PATH FORWARD
2-day Emotional Intelligence for Leaders agenda
2 instructor-led days (12 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 2 recommended days
- Practical work
- 2 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Day 1: Self-awareness and self-regulationSelf-awareness, self-regulation, communication
What we’ll cover
- 09:00–09:30 · Welcome, course goals, and baseline self-assessment
- 09:30–10:30 · Emotional intelligence models and leadership relevance
- 10:30–10:45 · Break
- 10:45–12:00 · Identifying triggers and self-regulation strategies
- 12:00–13:00 · Lunch
- 13:00–14:15 · Listening skills, questioning, and constructive feedback
- 14:15–14:30 · Break
- 14:30–15:05 · Exam-style practice questions and debrief (Day 1 domains)
- 15:05–15:30 · Personal EI action plan and reflection
Put it into practice
Complete an EI self-reflection and triggers diary using anonymised leadership scenarios. Practise reframing and regulation techniques in pairs and exchange peer feedback.
You’ll take away
Personal EI profile and regulation plan
Day 2Day 2: Empathy, relationships, and leadership applicationEmpathy, relationship management, conflict, decision-making
What we’ll cover
- 09:00–09:30 · Recap of Day 1, reflections, and Q&A
- 09:30–10:30 · Empathy, perspective-taking, and social awareness
- 10:30–10:45 · Break
- 10:45–12:00 · Difficult conversations, boundaries, and conflict resolution
- 12:00–13:00 · Lunch
- 13:00–13:45 · Influencing, coaching, and relationship management
- 13:45–14:00 · Break
- 14:00–14:25 · Exam-style practice questions (Day 2 domains)
- 14:25–15:05 · Mock exam (timed) and group review
- 15:05–15:30 · Exam booking guidance, personal study plan, and course close
Put it into practice
Role-play a stakeholder conversation applying empathy, curiosity, and boundary-setting. Debrief using a structured feedback rubric linked to EI domains.
You’ll take away
Stakeholder conversation plan and feedback notes
Bring it all together
Certification exam: Emotional Intelligence for Leaders. Confirm the current exam format with the awarding body when you book. Every attendee also receives a MindClick certificate of completion for 12 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 2 days, 12 contact hours, issued to every attendee who completes the course.
- Emotional Intelligence for Leaders: issued by the awarding body when you meet its requirements and pass the exam.
Before you choose your learning route
Certification route: There is no single external EQ leadership exam; certificates are typically provider-issued and may require course attendance or internal assessment.
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
The awarding body owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of the awarding body.
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD ≈ €2,485 |
Included |
| Classroom | $4,500 USD ≈ €3,995 |
Included |
Local amounts are indicative only, converted at the rate captured on 2026-10-02. You are charged in USD and your bank sets the final rate.
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- No formal prerequisites. Recommended: experience leading people or projects (around 1 year) and current workplace scenarios. Bring a laptop and a recent leadership challenge to use in activities.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- Vienna, Austria
- Local timezone
- Europe/Vienna
Venue and full session timetable to be supplied.
Starts
- Training location
- Vienna, Austria
- Local timezone
- Europe/Vienna
Joining details and full session timetable to be supplied.
Starts
- Training location
- Vienna, Austria
- Local timezone
- Europe/Vienna
Joining details and full session timetable to be supplied.
Starts
- Training location
- Vienna, Austria
- Local timezone
- Europe/Vienna
Venue and full session timetable to be supplied.
Starts
- Training location
- Vienna, Austria
- Local timezone
- Europe/Vienna
Venue and full session timetable to be supplied.
Frequently asked questions
How long is the course?
2 days, 12 contact hours, normally 09:00 to 15:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body. There is no single external EQ leadership exam; certificates are typically provider-issued and may require course attendance or internal assessment.
Are there prerequisites?
No formal prerequisites. Recommended: experience leading people or projects (around 1 year) and current workplace scenarios. Bring a laptop and a recent leadership challenge to use in activities.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 12 contact hours to every attendee. The awarding body issues the Emotional Intelligence for Leaders certification when you pass the exam and meet its requirements.
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited/authorised partner of any awarding body for EQ leadership; any assessment is administered by the relevant provider or employer.
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