Certification preparation
Digital Transformation Certification in Sana'a
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A 3-day course to build practical digital transformation skills, apply tools to case studies, and prepare for the APMG exam.
THE BIG PICTURE
About this course
The Digital Transformation Certification is awarded by APMG International and recognises knowledge of the principles, practices and governance that underpin successful digital change. It is intended for professionals involved in shaping, delivering or assuring transformation in public or private sector organisations. Across three days you will explore strategy, customer value, operating models, technology enablers, governance, change leadership, roadmapping and benefits. You will work through a realistic case study, apply practical tools, and collaborate on short exercises to analyse the current state, design target experiences and plan phased delivery. The certification is assessed by an exam administered by APMG International. During the course you will complete exam-style practice questions and a timed mock exam, and you will receive guidance on booking your exam. APMG International owns the certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner.
What you’ll learn
- Explain the aims, drivers and outcomes of digital transformation in different organisational contexts
- Assess current capabilities and operating models to identify gaps and prioritised opportunities
- Map customer journeys and redesign services and processes using evidence and metrics
- Identify appropriate data, analytics and technology enablers and their implications for governance and risk
- Plan delivery using roadmaps, prioritisation and alignment with funding and controls
- Develop change, communications and stakeholder engagement approaches that support adoption
- Practise exam-style questions and build a personal plan to book and sit the APMG exam
A CLEAR PATH FORWARD
3-day Digital Transformation Certification agenda
3 instructor-led days (24 contact hours) mapped to the exam domains. Each day combines short concept sessions, hands-on practice on a running case study and exam-style questions.
- Learning route
- 3 recommended days
- Practical work
- 3 guided activities
- Finish with
- Mock exam + certification exam
Take a look at each day. Open a section to see the topics and practical work.
Day 1Vision, strategy and current stateStrategy, operating model, technology enablers and governance basics
What we’ll cover
- 09:00–10:30 · Course introduction; digital transformation definitions, drivers and outcomes
- 10:45–12:00 · Strategy and business models: value propositions and operating implications
- 13:00–14:15 · Assessing current state: capabilities, processes and pain points
- 14:30–15:15 · Technology enablers: platforms, data and integration considerations
- 15:15–16:00 · Governance, risk and compliance overview for transformation
- 16:00–16:30 · Target state shaping: design principles and constraints
- 16:30–17:00 · Case study: draft a digital vision and success measures
- 17:00–17:30 · Exam-style practice questions and day 1 wrap-up
Put it into practice
Analyse a case organisation to create a one-page digital vision using a business model canvas and a simple maturity heatmap. Summarise key assumptions and risks to test on day 2.
You’ll take away
Draft digital vision and maturity heatmap
Day 2Customer, process and delivery approachesCustomer value, service design, process redesign and delivery planning
What we’ll cover
- 09:00–10:30 · Recap of day 1 and Q&A; customer value, personas and journey mapping
- 10:45–12:00 · Service design and experience mapping; outside-in process thinking
- 13:00–14:15 · Process redesign techniques and automation opportunities
- 14:30–15:15 · Delivery approaches: agile, product management and portfolio alignment
- 15:15–16:00 · Roadmapping and prioritisation: backlogs, dependencies and releases
- 16:00–16:30 · Benefits definition, KPIs and measurement baselines
- 16:30–17:00 · Case study: redesign a priority journey and define KPIs
- 17:00–17:30 · Exam-style practice questions and day 2 wrap-up
Put it into practice
Create a customer journey map and service blueprint for a priority scenario, then propose a redesigned process with supporting KPIs. Share the redesign and receive peer feedback focused on value and feasibility.
You’ll take away
Customer journey map and redesigned process blueprint with KPI set
Day 3Change, governance and implementationLeadership and culture, governance and risk, integrated roadmap and benefits
What we’ll cover
- 09:00–10:30 · Recap of day 2 and Q&A; leadership, culture and skills for change
- 10:45–12:00 · Stakeholder engagement, communications and operating model change
- 13:00–14:15 · Governance, funding, risk and compliance in delivery
- 14:30–15:15 · Integrated plan: sequencing, dependencies and readiness
- 15:15–16:00 · Case study: build a phased transformation roadmap
- 16:00–16:30 · Exam technique: question styles, time management and common pitfalls
- 16:30–17:00 · Mock exam (timed) and immediate marking
- 17:00–17:30 · Review of answers, personal feedback and exam booking guidance
Put it into practice
Assemble a phased roadmap with benefits, risks and governance checkpoints for the case organisation. Present the plan and justify sequencing, funding approach and risk treatments.
You’ll take away
Phased roadmap, change plan and personal exam plan
Bring it all together
Certification exam: Digital Transformation Certification, awarded by APMG International. Confirm the current exam format with the awarding body when you book. Every attendee also receives a MindClick certificate of completion for 24 contact hours.
What you receive
You earn two separate credentials. The sample shows the MindClick training certificate.
- MindClick certificate of completion: 3 days, 24 contact hours, issued to every attendee who completes the course.
- Digital Transformation Certification: issued by APMG International when you meet its requirements and pass the exam.
Before you choose your learning route
Session timings are indicative; the trainer may adjust them for the group. Exam details reflect the awarding body’s published information at the time of writing; confirm the current version when you book.
APMG International owns this certification scheme. MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International.
Fees
| Delivery format | Fee per learner | Exam fee |
|---|---|---|
| Live online | $2,800 USD ≈ AED 10,280 |
Included |
| Classroom | $4,500 USD ≈ AED 16,530 |
Included |
Local amounts are indicative only, converted at the rate captured on 2026-10-02. You are charged in USD and your bank sets the final rate.
One awarding-body certification exam attempt is included in the training fee. Confirm the current fee, any applicable tax and what the fee covers in writing before you pay.
Prerequisites
- Recommended: familiarity with business change, product, project or service operations. Bring a laptop for exercises; if you plan to book the exam, have suitable photo ID available for exam day.
Who is this course for?
- Additionally, our product gives individuals the opportunity to prepare for future roles in digital transformation, equipping them with a toolkit to effectively manage and execute digital transformation initiatives within their organizations.
FIND YOUR START
Confirmed batch starts
Choose a published start, then review your offer in the same enrollment flow. A start date is not the full timetable or a seat reservation.
Choose your country & monthStarts
- Training location
- Sana'a, Yemen
- Local timezone
- Asia/Aden
Joining details and full session timetable to be supplied.
Starts
- Training location
- Sana'a, Yemen
- Local timezone
- Asia/Aden
Joining details and full session timetable to be supplied.
Starts
- Training location
- Sana'a, Yemen
- Local timezone
- Asia/Aden
Joining details and full session timetable to be supplied.
Frequently asked questions
How long is the course?
3 days, 24 contact hours, normally 09:00 to 17:30 with breaks. The agenda follows the exam domains and the final day includes a mock exam.
Is the exam included?
Yes. Outside India the fee includes one certification exam attempt. Retakes are booked and paid directly with the awarding body.
What does this course cost?
Outside India this 3-day course is listed at USD 2,800 per learner for live online delivery and USD 4,500 for classroom delivery. Both fees include one certification exam attempt. Pricing for India is confirmed separately by an advisor. Taxes and the final offer are confirmed in writing before you pay.
Are there prerequisites?
Recommended: familiarity with business change, product, project or service operations. Bring a laptop for exercises; if you plan to book the exam, have suitable photo ID available for exam day.
What certificate will I receive?
Two credentials. MindClick issues a certificate of completion for 24 contact hours to every attendee. APMG International issues the Digital Transformation Certification certification when you pass the exam and meet its requirements.
Is MindClick an accredited training partner for this certification?
MindClick provides training and exam preparation and is not an accredited or authorised partner of APMG International; the exam is administered by APMG International.
Where is classroom training delivered?
Singapore and Dubai are the priority classroom markets for this catalog. Classroom delivery is also available in the other listed countries, and live online delivery is available everywhere. Venues are confirmed per booking; a listed city is a training market, not an owned campus.
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